ITECH NORTH WEST
Copiers in Potchefstroom

Itec is a leading provider of a comprehensive suite of business solutions. Since 1996 we have been specifying, supplying and backing up customised technology solutions that enable our clients to simplify their operations and run their businesses more efficiently and cost effectively. This allows us to offer our clients a range of trusted technology brands to choose from. We tailor smart, simple solutions that address your specific challenges. It’s an attitude that has served us and our clients well for over two decades and we see no reason to adopt a different one now. Covering the full range of Itec solutions, the NRC provides a fully automated resolution process. Where required, service requests are escalated for personal intervention and resolution by an appropriately skilled technician. Our 300 strong team of technicians are supported by world-class systems that enable remote monitoring and fault resolution. When necessary, technical personnel are deployed to resolve technical issues on-site. We are able to offer you all the benefits of cloud computing through our portfolio of services. We’ll assess your needs and customise the solution that best suits your business. Keeping your data secure is part of the package with built-in assurance of high availability (HA), redundancy and disaster recovery. Reduce your total document output costs by as much as 30% by allowing us to manage and maintain your print infrastructure. We will also optimise your unique document environment and consolidate and centralise your print infrastructure. Firstly, Itec conducts an in-depth assessment of the client’s print environment, seeking a complete understanding of the volume of documents flowing through an organisation and the costs associated with printing, sharing and updating them, resulting in setting the benchmark outlining what the current situation is. Companies could either choose to outsource the entire printer fleet to Itec or manage the environment themselves. In the second scenario, the company would implement print management software, printer consolidation and other tactics with Itec’s support to reduce costs. Thirdly, companies need to monitor the print costs and volumes on an ongoing basis to ensure they are achieving the expected benefits. Managed service providers can help their clients reduce printing costs by looking at their existing print fleets and replacing ageing equipment where appropriate. By opting for managed print services, companies can also free themselves from the time and expense it takes to manage print services and use these resources for their core businesses instead. Printer downtime accounts for an estimated to 30% to 40% of all helpdesk calls in the average enterprise and can be a massive drain on both end-user and IT department productivity. Managed print services companies take this headache off clients’ hands. In addition, with our regular reviews to assess your environmental impact, and latest Managed Print Service solution we help you reduce your carbon footprint on the long term. Companies can also avoid sinking their capital into printer hardware since they can buy print services on a monthly basis.